Connecting Ontario Patients with the Right Care, Faster.
Ontario MSK RAC is a province-wide network of Rapid Access Clinics providing timely, standardized assessment, diagnosis, and personalized management plans for patients living with joint and persistent low back pain.
Arthur Health is proud to support the Ontario MSK RAC network with technology solutions designed to enhance care coordination, clinical governance, and operational efficiency across the province.
Provide timely access to care for low back pain and joint patients. Optimize clinic resource allocation and eliminate referral wait bottlenecks.
Ensure seamless transitions across the entire continuum. Enable structured collaboration between referring physicians, APPs, and orthopedic surgeons.
Support evidence-based practices, active rehabilitation, and patient self-management. Enable proactive interventions for sustained recovery.
Reduce unnecessary surgical referrals, cut unneeded spine and joint MRIs, and optimize public healthcare expenditures across Ontario Health Regions.
Recognizing the limitations of fragmented healthcare navigation, Ontario developed the Inter-professional Spine Assessment and Education Clinics (ISAEC) model, evolving into the province-wide Low Back Pain Rapid Access Clinics (RAC). Here is how the standardized pathway functions:
Family physicians refer patients with persistent, unmanageable symptoms via Arthur CareNexus, bypassing paper fax queues.
Referrals are automatically matched against clinical inclusion criteria and directed to the closest regional RAC clinic hub.
Patients receive a comprehensive physical evaluation and education session with a licensed Advanced Practice Clinician within 2-4 weeks.
Patients receive a tailored self-management plan. Surgical candidates are escalated directly to fellowship-trained orthopedic specialists.
Traditional musculoskeletal care delivery is plagued by system fragmentation. The Arthur CareNexus platform systematically resolves these five critical challenges:
Patients navigate confusing pathways across multiple unlinked providers, causing delays, diagnostic duplication, and immense patient anxiety.
Manual fax referrals, phone-tag scheduling, and disparate paper reporting create administrative burnout and limit network scalability.
Disconnected clinic records prevent provincial leadership from monitoring wait times, assessing clinical outcomes, and measuring quality standards.
Maintaining seamless coordination between major hospital surgical hubs and distributed community clinics is difficult without central infrastructure.
Ensuring that every clinic complies with uniform assessment criteria and data privacy standards across Ontario requires rigorous oversight.
Discover how Arthur CareNexus seamlessly connects with Ontario Health Teams (OHTs) and existing hospital EHR systems.
Explore Arthur CareNexusWe understand the clinical, technological, and operational priorities of Ontario healthcare leadership.
Arthur Health provides a structured, phased rollout model with dedicated clinical onboarding, staff training, and workflow alignment. Our phased approach minimizes disruption and ensures rapid regional clinic adoption across hospital hubs and community practices.
Arthur CareNexus is engineered on a secure cloud architecture with end-to-end encryption, strict role-based access control, and full compliance with Ontario's Personal Health Information Protection Act (PHIPA) and PIPEDA. All patient data residency remains strictly within Canadian borders.
Delivers measurable economic and operational return through reduced administrative overhead, surgical queue decompression, and reduced inappropriate MRI/CT imaging. We partner with Ontario Health Teams to model regional ROI projections and quantify value through longitudinal outcomes.
Arthur CareNexus is built for effortless interoperability with existing hospital electronic health records and primary care EMRs. Utilizing HL7 FHIR standards and Ocean eReferral connectors, we eliminate data silos and ensure bi-directional consultation notes reach referring physicians instantly.
Addressing the challenge of musculoskeletal joint and persistent low back pain across Ontario through standardized clinical pathways, rapid triage, and evidence-based conservative management.