Revolutionizing Musculoskeletal Care in Ontario
Connecting Care, Empowering Patients, and Transforming Outcomes.
At Arthur Health, we are driven by a singular mission: to improve the lives of individuals living with musculoskeletal conditions by providing rapid access to high-quality, coordinated care closer to home.
Our Journey: From Clinical Insight to Provincial Scale
Arthur Health was founded in 2017 by three academic orthopedic surgeons who witnessed firsthand the severe challenges patients faced navigating Ontario's fragmented musculoskeletal system.
Patients with persistent, unmanageable joint and spine pain were languishing on multi-month waitlists to see surgical specialists—even though the vast majority required standardized, conservative self-management education rather than surgery.
This clinical insight led to the development of Arthur CareNexus, an enterprise digital platform designed to operationalize the Rapid Access Clinic (RAC) model. In 2019, in partnership with the Ontario Ministry of Health and the University Health Network (UHN), we supported the province-wide rollout of the Low Back Pain RAC program, demonstrating quantifiable reductions in wait times and unneeded diagnostic imaging.
Building on this provincial success, Arthur Health is committed to expanding musculoskeletal RAC coordination across joint, spine, and extremity care pathways province-wide.
The Three Operating Pillars
1. Strategic Advising
Our advisory team leverages clinical registry data to help health systems uncover opportunities to reduce waitlists, curb diagnostic costs, and enhance patient satisfaction.
2. Operational Expertise
We operate, measure, and optimize proven value-based care delivery models in collaborative alignment with hospital hubs, Ontario Health Teams, and community clinics.
3. Enabling Technology
The Arthur CareNexus platform provides central triage, secure inter-provider messaging, automated appointment reminders, and real-time performance analytics.
Measurable Benefits for Patients & Practitioners
The Ontario MSK RAC model transforms the experience of receiving and delivering musculoskeletal care.
Benefits for Patients
- Faster Access to Specialists: Receive expert assessment within weeks rather than waiting months on surgical lists.
- Connected Care Team: Your primary care physician, APP clinician, and specialists share coordinated documentation.
- Empowered Recovery: Evidence-based self-management plans, exercise guidance, and proactive follow-up.
Benefits for Practitioners
- Frictionless Referrals: Electronic submission via Arthur CareNexus eliminates paper faxes and lost records.
- Rapid Clinical Feedback: Standardized consultation reports delivered promptly back to referring primary care EMRs.
- Focused Specialist Care: Surgeons receive pre-assessed, high-candidacy surgical candidates.
Join Us in Transforming Musculoskeletal Care
Together with Ontario Health Teams, regional hospital hubs, and community clinicians, Arthur Health is creating connected, efficient, and patient-centred clinical pathways across Ontario and beyond.